Terms and conditions for AeroTerra Shipping and Logistics:

Definitions

"AeroTerra Shipping and Logistics" refers to a Shipping Company, with its principal place of business.

-"Customer" means the person or entity that contracts with AeroTerra Shipping and Logistics for the provision of Services.

-"Services" means the shipping, logistics, and related services provided by AeroTerra Shipping and Logistics.

"Shipment" means all packages, parcels, or freight tendered to AeroTerra Shipping and Logistics for transportation.

Terms and Conditions

1. Acceptance: By tendering a Shipment to AeroTerra Shipping and Logistics, the Customer acknowledges that they have read, understood, and agreed to these Terms and Conditions.

2. Services: AeroTerra Shipping and Logistics agrees to provide the Services with reasonable care and skill.

3. Customer Obligations: The Customer agrees to:

- Provide accurate and complete information about the Shipment.

- Ensure that the Shipment is properly packaged and labeled.

- Comply with all applicable laws and regulations.

4. Liability: AeroTerra Shipping and Logistics shall not be liable for any loss, damage, or delay caused by:

- Acts of God or natural disasters.

- War, terrorism, or civil unrest.

- Strikes, lockouts, or labor disputes.

- Government regulations or restrictions.

- Customer's failure to comply with these Terms and Conditions.

5. Insurance: AeroTerra Shipping and Logistics offers insurance options for Shipments. The Customer may purchase insurance to cover against loss or damage.

6. Payment: The Customer agrees to pay all charges and fees associated with the Services, including any applicable taxes or duties.

7. Claims: Any claims for loss, damage, or delay must be made in writing to AeroTerra Shipping and Logistics within [10 days].

8. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of [State/Country].

9. Dispute Resolution: Any disputes arising out of or in connection with these Terms and Conditions shall be resolved through [dispute resolution process, e.g., arbitration].

## Additional Terms

- Fuel Surcharge: AeroTerra Shipping and Logistics reserves the right to impose a fuel surcharge on all Shipments.

- Security Regulations: AeroTerra Shipping and Logistics complies with all applicable security regulations, including TSA and Customs regulations.

- Environmental Policy: AeroTerra Shipping and Logistics is committed to reducing its environmental impact and promoting sustainable practices.

## Acceptance

1. Payment Methods: AeroTerra Shipping and Logistics accepts the following payment methods: credit cards (Visa, Mastercard, Amex), PayPal, and bank transfers.

2. Payment Terms: Payment is due upon receipt of invoice. A late payment fee of 5% may be applied to unpaid balances.

Cancellation and Refund Policy

1. Cancellation: Shipments may be cancelled prior to pickup or departure. A cancellation fee may apply.

2. Refund: Refunds will be issued for cancelled shipments, minus any applicable fees.

3. Refund Timeline: Refunds will be processed within 5-7 business days].

Liability and Insurance

1. Liability Limitation: AeroTerra Shipping and Logistics' liability for loss or damage is limited to [amount].

2. Insurance Options: Insurance options are available for purchase to cover against loss or damage.

3. Insurance Coverage: Insurance coverage is subject to the terms and conditions of the insurance policy.

Security and Compliance

1. Security Regulations: AeroTerra Shipping and Logistics complies with all applicable security regulations, including TSA and Customs regulations.

2. Compliance: AeroTerra Shipping and Logistics complies with all applicable laws and regulations, including those related to export controls and sanctions.

Dispute Resolution

1. Dispute Resolution Process: Any disputes arising out of or in connection with these Terms and Conditions shall be resolved .

2. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of Jamaica.

Changes to Terms and Conditions

1. Changes: AeroTerra Shipping and Logistics reserves the right to modify or update these Terms and Conditions at any time.

2. Notice: Changes to these Terms and Conditions will be effective immediately and will be posted on our website.

## Contact Us

By using the Services, the Customer acknowledges that they have read, understood, and agreed to these Terms and Conditions.